Happy has over six years of experience in the banking industry where she has held various positions ranging from ICT based roles to Project Management. More than half of the five years she spent in ICT carrying out end user support, systems training, database administrations and core banking systems maintenance and support.
While at ICT she received an award of the best ICT support staff of the year and managed to grow from an officer to the middle manager levels of the bank. There after she joined project management where she has successfully delivered various strategic projects such as core banking system re-implementation, digital banking solutions such as mobile banking, internet banking and virtual solar loans for Tanzanians in the rural areas where the national grid has not reached. In her previous role she was working with a Tanzanian bank inclined towards serving the lower pyramid of the society as a project manager, she coordinated and managed projects that cut across ICT related projects and banking products. During her time with the bank she managed projects that facilitated the bank to provide super-agent services to the individual mobile money agents, coordinated field research on agency banking and digitization of the insurance services offered by the bank through smart policy systems and many other strategic projects. Her strong attitude and commitment to delivery has made her rise to various levels and demonstrate tremendous success at them.
Happy is a Computer Science degree holder with PRINCE2 certification for project management and currently pursuing PMP (Project Management Professional) Certification to cement her projects management knowledge.